+1561 300 8014 info@nomadguru.net

We are based in Cape Town & Johannesburg

Location

1st Floor, Eagle House, 39 Somerset Road, De Waterkant

Email address

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+1561 300 8014

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Frequently Asked Questions

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How much can I save by utilizing remote resources in South Africa?

50% – 60% on the gross remuneration, per resource with further savings on IT infrastructure and offices.

Won’t my customers struggle to understand the resource because of their accent?

Not at all! At NomadGuru, we ensure that all our candidates have outstanding written and verbal language skills. We go that one step further and provide a voice sample of each candidate to ensure that their spoken English is 100% comprehensible.

Where does the resource work, how are the monitored and will they have a PC and phone?

All resources work from our offices in either Cape Town or Johannesburg where we can monitor them accordingly. We also provide all computers, laptops, screens and phones that might be needed at no additional fee.

Won’t the time differences be a problem?

This depends entirely on your location and business requirement. This can be understood in more detail on our Time Zones page.

Are the resources experienced with international technologies?

Absolutely. Over the past few years together with the likes of Amazon Web Services (AWS) and Microsoft opening data centres recently in Cape Town, South Africa has had a significant boost in the Technology sector in meeting with global standards.

I am not sure if this is for me, is there a way to test the concept?

Yes. A 3-month contract can be given as a trial before making a full-time commitment.

Who is our ideal customer?

This can depend on the mindset of your very own customers.
Should you have any staff members that are currently working remotely with minimal face-to-face interaction with the client, then you are the ideal customer. Clients that are keen on forward innovation and creative thinking tend to be more at ease with the idea of remote support.

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